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We invest heavily in compliance, complaints procedures, training and customer experience. Bill Chaser is an easy to use, risk-free online automated collections platform, built for business Ask us to step in! Don't forget to celebrate the small wins along the way. They told him to contact Panthera. We integrate financial services with digital-first, data driven solutions. Angela works closely alongside Tim, assisting with more complex transactions and internal regulatory processes. Bad news if you need to buy a car or house in the future. We offer both first and second charge mortgages, but not deals that you can only obtain by going direct to a lender. CrediBot enables businesses to give their customers the digital experience they deserve. But I felt sure the bill was incorrect: I had paid all the invoices sent to that apartment and $1900 seemed a large amount to be undercharged over just nine months. This was the first time we used a virtual . See Panthera Finance salaries collected directly from employees and jobs on Indeed. One day in 2016 I came home to discover my gas had been disconnected. Did your identity get stolen? Recently I have received another letter about the same account, I rang them this time at first with some choice words and demanding that I never had this account. The Court held that Panthera harassed three consumers to pay disputed debts despite being advised that they were not liable for the debts and, in the case of two of these consumers, placed an incorrect default listing on their credit rating files. Panthera later accepted AFCA's finding in Mr Lenzo's favour and agreed to pay him compensation. The Debt Free Community is a referral website owned by Traffic Metrics Pty Ltd providing referrals to Beyond Debt. Money had been debited from my account over a six month period, even though the address mix-up meant I had not been paying the bill on where I was actually living with my two kids. For over 15 years, we have provided affordable and flexible credit management solutions that empower customers to restore their financial health. Within days of EWON's involvement, Energy Australia instructed Panthera to lift the credit default. Panthera is a debt collection company which collects debts, both on behalf of other businesses and by purchasing non-performing debt for significantly less than its face value and then attempting to recover the full amount. The deal marks a busy period for CHAMP. The ACCC is seeking pecuniary penalties, declarations, injunctions, orders for a compliance program, publication orders and costs. The firm agreed to pay about $170 million for infrastructure project supplies company Jaybro only last month, which was its fifth deal in the firm's "CHAMP IV" buyout fund. In 2017, Champ Private Equity bought into Panthera Finance, valuing the company at $300 million. To find out how your life and views compare with other Australians',use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese. Were the good guys. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. Reward yourself. But if you know its your debt, then we can help. Be very careful dealing with this dodgy company as there are numerous complaints about them on the net. Designed specifically for the needs of SMEs who cant afford a collections or finance team, the Bill Chaser online platform enables businesses to load the debts they are owed in a simple, intuitive way. It turned out that when I moved into my new apartment six months earlier, the wrong address had been added to my account. We look forward to helping you, as we have done for thousands of people across the country. Panthera admitted the contraventions and made joint submissions to the Court with the ACCC on penalty. Took them two weeks to get back to me. Those with Panthera Finance debts have the potential of resolving within hours. Then again, we understand that you dont want to pick up the phone as youll likely get some harassment. Panthera Finance LLP is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (www.fca.org.uk/register) under reference 951603. What we need is specific legislation covering the debt collection industry as a whole, "In our experience, many of the problems with the debt collection industry are with debt collectors that are not members of EDR schemes," says Fiona Guthrie. Lenders should be forced to reverse any adverse financial action taken against a client as a result of incorrect default credit listings. Thanks - I tried Energy Australia - they are no help. When they reverse a default listing, they don't let those same organisations that have an alert on you for a negative ding know that the default has been reversed. ( ), Contingent collectors third-party agencies that are hired by creditors to go after non-paying customers are of particular concern. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers.. As a case in point, the Department of Human Services hired the debt collection firm ARL Group to recover money from welfare recipients in 201920. Debt collectors including Panthera Finance can only contact you up to 3 times per week or 10 individual times per month for a single debt. owners whose time is much better spent finding and completing the next job, rather than chasing up ", Read more: Over 25 years, this business evolved throughmany iterations in partnerships with Citibank,Lincoln, J. Rothschild Assurance and wasfinally sold to St. Jamess Place in 2016.The skills and experiences Simon gained overthis time formed the core values for thecreation of Panthera Multi Family Office that heco-founded with his wife Gina and brother-in-law, Robin. In other words Energy Australia refused to assist. Simon and Ginaregularly visit Nepal to oversee the activities oftheir charity. free barista coffees and office incentives. And, there seems to be no reason for them to change their ways. If youre struggling, please get in touch. Pty. They were relentless, unscrupulous. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'thedebtfreecommunity_com_au-large-mobile-banner-1','ezslot_12',133,'0','0'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'thedebtfreecommunity_com_au-large-mobile-banner-1','ezslot_13',133,'0','1'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-133{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Common companies which will onsell bad debts owed by customers include Telcos (such as Telstra, Vodafone, Optus etc) and utilities providers (such as Origin, Energy Australia and AGL). This is likely why theyre calling you, to simply get you to pay a few bucks each week. The National Debt Helpline is always available on 1800 007 007. Read more: Panthera Finance said the organisation was aware of Mr Lenzo's case and was investigating it with the Australian Financial Complaints Authority. Perhaps unpaid credit card repayments, loan arrears and bills which are well past their due dates. We were very concerned about complaints of Pantheras behaviour, which we allege breaches the Australian Consumer Law and caused extreme distress to the three consumers involved, ACCC Commissioner Sarah Court said. In my case, I finally decided to believe it was legit. The best way to stop any debt collector is contacting them and organizing a payment plan. In the end i raised a complaint with the Water and Electricity Ombudsman (or what ever its called) Under the Privacy Act 1988, consumers can request a default listing on their credit file be removed free of charge if they are not the owner of the debt. Panthera's parent company, PF Australia Pty Ltd, reported $58.4 million revenue and $22.4 million profit in the year to June 30 according to accounts filed with the corporate regulator, and $51.5 million revenue and $23.8 million profit one year earlier. We will not be uploading further documents in the event these initial documents are subsequently amended. Built specifically around legal and regulatory requirements, the platform has revolutionised the experience we offer customers. Whats most important to us is helping you sleep at night so you can get on with your life. 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